Profund does far more than provide top notch software solutions and technology. We also offer a wide range of services and support that sets us apart from our competition.
Site Licensing
We know how frustrating it is to add a new employee and then have to worry that they may not be able to use your company's software because of a licensing requirement. We take away the hassle by selling our products under a low cost site license with no outdated and cumbersome dongles or individual license fees. Hiring a new group of employees? No need to worry here, as your Profund fees will never increase as a result.
Acclaimed Support Services
Maintaining our reputation of integrity and hard work is extremely important to us. To ensure that we are meeting the needs of our clients we offer the following
free services:
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On-site assistance visits once per license year
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On-site Profund support staff visit for training in the details and subtleties of your particular plans
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Two primary contacts within our support department for any projects or questions
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24 Hours of research and documentation on your plan or system
With Profund, you are more than a number and will always receive personable and professional support.
Software Configuration
Plans change all the time. It may be a new government regulation, the acquisition of a new union, or even a short term early retirement window, but the fact is, plans don't stay the same. Our software is designed to handle any change you might require and our support staff is available to discuss the modification of your system. We provide meticulous project management and quality control. Nothing goes into production until our clients are satisfied with what we have provided.
Professional Training
Profund offers detailed
training in all of our products both on and off site. We'll work with your staff to tailor our training to an exact fit of your needs. Looking to save some money? If you're interested in hosting a training event, we'll contact our other clients in your area and ask if they would like to attend. As a host, you will be entitled to discounted rates or even free attendance.
Questions? Click
here to contact one of our support specialists for more information.
